Casa de Agua | Hotel in Tepoztlán

| 8.5 (202 Reviews) |  6 Bathrooms  12 Guests
Tepoztlan Hotel | Casa de Agua

Hotel in Tepoztlan, Tepoztlán

Casa de Agua has a restaurant, outdoor swimming pool, a bar and garden in Tepoztlán. Each accommodations at the 5-star hotel has mountain views, and guests can enjoy access to a sun terrace and to a hot tub. The accommodations features a room service and luggage storage for guests. All rooms in the hotel are fitted with a flat-screen TV with satellite channels. The rooms include a private bathroom, a safety deposit box and free WiFi, while some rooms are fitted with a balcony and some have pool views. At Casa de Agua each room includes bed linen and towels. Guests at the accommodations can enjoy a à la carte or an American breakfast. The nearest airport is Benito Juarez International Airport, 50 mi from Casa de Agua.

Casa de Agua is located in Tepoztlán.

This 13 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, TV, View, and several others. This is a 5 star rated property and has over 202 reviews with the average score of 8.5 . Coming to Tepoztlán and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 13 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Tepoztlán. These details are authentic, as they are provided by our partner, booking.com.

This Casa de Agua in Tepoztlán is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa de Agua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, 62524, Mexico

Amenities

Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet

Facility Overview

Breakfast
  • Snack bar
  • Bar
  • Restaurant
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Accessible parking
  • Free parking
  • Electric vehicle charging station
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Hand massage
  • Horseback riding
  • Bike tours
  • Massage
  • Foot massage
  • Full-body massage
  • Back massage
  • Head massage
  • Spa facilities
  • Spa/Wellness packages
  • Couples' massage
  • Public Bath
  • Neck massage
  • Hiking
  • Steam room
  • Spa
  • Walking tours
  • Yoga classes
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Safe
  • Elevator
  • Wifi in all areas
  • Adults only
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Tour desk
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • Room service
  • Shared lounge/TV area
  • Daily housekeeping
  • Express check-in/out
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Pool bar
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.93
Location:
8.2
Staff:
9.18
Facilities:
8.79
Comfort:
9.06
Cleanliness:
9.14
EMILLE
Aug 21, 2025 07:00:00 AM
Review Score:   6
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice breakfast.
Negative: The room was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the property—you have to leave your car outside. Overall, the price did not reflect the value we received.
Summary: Disappointing experience.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite with Terrace
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed

Bathroom

Shower, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Guest bathroom, Bathrobe, Slippers, Toilet paper, Body soap, Free toiletries

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

Outdoors

Balcony, Outdoor furniture, Terrace

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Mountain view, View

Kitchen

Coffee machine, Cleaning products

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Food & Drink

Bottle of water, Chocolate/Cookies

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Bathroom

Shower, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Guest bathroom, Bathrobe, Slippers, Toilet paper, Body soap, Free toiletries

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Mountain view, View

Kitchen

Coffee machine, Cleaning products

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Food & Drink

Chocolate/Cookies, Bottle of water, Fruit

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Presidential Suite
Room Type: Suite
Room Size: 91 m2
1 King bed(s) Bed

Food & Drink

Minibar, Fruit, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shower, Body soap, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Guest bathroom, Toilet paper, Bathtub, Free toiletries, Slippers, Spa tub, Bathrobe

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture, Outdoor dining area, Terrace

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Mountain view, View

Kitchen

Coffee machine, Wine glasses, Cleaning products

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 23 m2
1 King bed(s) Bed

Bathroom

Shower, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Guest bathroom, Bathrobe, Slippers, Toilet paper, Body soap, Free toiletries

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Mountain view, View

Kitchen

Coffee machine, Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water, Chocolate/Cookies

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room

Bathroom

Shower, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Guest bathroom, Bathrobe, Slippers, Toilet paper, Body soap, Free toiletries

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

View

Mountain view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine, Cleaning products

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Food & Drink

Bottle of water, Chocolate/Cookies

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Superior Suite
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Superior Suite

Bathroom

Shower, Conditioner, Shower cap, Toilet, Private bathroom, Hairdryer, Towels/Sheets (extra fee), Towels, Shampoo, Toilet paper, Guest bathroom, Bathrobe, Bathtub, Slippers, Body soap, Free toiletries

General

Safe, Air conditioning, Trash cans, Key access

Media & Technology

Flat-screen TV, Satellite channels, TV, Streaming service (like Netflix), Pay-per-view channels, Cable channels

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sitting area

Bedroom

Wardrobe or closet, Linens, Extra long beds (> 6.5 ft)

View

Mountain view, View

Kitchen

Coffee machine, Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Chocolate/Cookies, Bottle of water, Fruit

Room Amenities

Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Casa de Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa de Agua?

Check-in time for Casa de Agua starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa de Agua have a swimming pool?

Yes, this Casa de Agua has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa de Agua?

Best-rates for the Casa de Agua starts from $226 per night with includes Wellness Facilities, Breakfast, Parking, Designated Smoking Area, EV Charge Station, Sports/Activities, Restaurant, Oceanfront, Bar, Guest Services, Entertainment, Accessibility, Transportation/Shuttle, Spa, Internet, Pool, TV, View, Ocean View, Balcony/Terrace, Security/Safety with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa de Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa de Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa de Agua has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa de Agua?

Based on the information reported by the owner or manager, the Casa de Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa de Agua?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa de Agua are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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